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First Class:

Passengers enjoy a special service with Arabic coffee, as well as a variety of high-quality dishes and appetizers, an entertainment system with a variety of visuals, and obtaining a gift bag contains comfort and ornamental accessories during the flight, as well as spacious and electronically controlled seats.

Business Class:

This class is designed to meet the requirements of business owners by providing them with the convenience of having a practical task or the possibility of work and completion on the flight. Passengers of this class will enjoy the same privileges as the first class passengers in addition to creating a comfortable operating environment.

Hospitality Class:

The on-board hospitality class on the "Saudia" has a competitive quality for similar classes on the major airlines in the Middle East and the world, thanks to more comfortable and more flexible seats that can be controlled, advanced entertainment and communication systems, gifts bag contains sets and tools for sleep and rest are granted on some flights, along with a variety of varied meals on long flights, both domestically and internationally.

Aircraft Type

Number of Aircraft

Airbus A320-214

40 Aircrafts

Airbus A321

15 Aircrafts

Airbus A330-343

25 Aircrafts

Boeing B777-268L

17 Aircrafts

Boeing B777-368ER

31 Aircrafts

Boeing B787-9 (Dreamliner)

5 Aircrafts

Total Aircraft Fleet

133 Aircrafts

For Domestic Flights:

• Each passenger on the "Hospitality Class" is entitled to a single piece of weight not exceeding 25 kg.
• Each Passenger on the "First" and "Business" classes is entitled to a single piece of weight not exceeding 25 kg.
• The baby has one free piece not exceeding 10 kg, whether it is a first class passenger or business or hospitality.
• The customers of "Saudi Arabian Airlines" of Al-Fursan Silver and Gold cardholders and Sky Team customers of "Elite" and "Elite Plus" cardholders are allowed to carry an additional free package of up to 23 kg, as well as baggage free of charge depending on their class.
• The length of each piece shall not exceed 158 cm.
• The First and Business passengers are allowed to carry a hand bag of not more than 115 cm and a bag of not more than 100 cm, but the total weight of the two pieces should not exceed 9 kg.
• The passengers on the Hospitality class are allowed to carry a hand bag of no more than 115 cm, and the weight shall not be more than 7 kg, and to allow personal belongings such as: coats, sunshades, small camera, women's handbag, reading book, food or coat for baby, or small musical instrument.

For International Flights:

• Each passenger on the "Hospitality Class" is entitled to carry two pieces provided that the weight of the single piece shall not exceeding 23 kg.
• Each Passenger on the "First" and "Business" classes is entitled to carry two pieces provided that the weight of the single piece shall not exceeding 32 kg.
• The baby has one free piece not exceeding 10 kg, whether it is a first class passenger or business or hospitality.
• The customers of "Saudi Arabian Airlines" of Al-Fursan Silver and Gold cardholders and Sky Team customers of "Elite" and "Elite Plus" cardholders are allowed to carry an additional free package of up to 32 kg, as well as baggage free of charge depending on their class. If they are in the hospitality class, they will be allowed to carry an additional piece up to 23 kgs for free.
• The passengers (of all classes) suffering from renal failure are allowed to carry 3 additional pieces free of charge.
• The length of each piece shall not exceed 158 cm.
• The First and Business Class passengers are allowed to carry a hand bag of size of not more than 115 cm document case not exceeding 100 cm in size, provided that the combined weight of the two pieces does not exceed 9 kg.
• The passengers on the Hospitality class are allowed to carry a hand bag of no more than 115 cm, and the weight shall not be more than 7 kg, and to allow personal belongings such as: coats, sunshades, small camera, women's handbag, reading book, food or coat for baby, or small musical instrument.

The Food

The Saudi Airlines' meals offered to passengers are characterized by diversity, high quality preparation and attention to safety and health standards, all taking into account the nature of the flight and the service levels. The quality of the meals varies according to destinations. There are meals prepared for Middle East trips, for Asia and Far East trips, and so for Europe and North America.

The Saudi Arabian Airlines offers special meals for First and Business Class passengers, as well as meals prepared for the passengers of Hospitality class, pilgrims, and performers of Umrah, all that have been supervised by an international team of international culinary experts coming from different cultures to ensure the authenticity of the flavors and dishes being offered.

The passengers can choose their favorite meals in advance while booking their flights, and choose between food patterns suitable for their food habits, such as vegetarian meals, low-fat meals or diabetic meals, as well as regular meals that touch the taste of a variety of people.

Shopping

In 1985, The “Saudia" launched "air sales" service on its flights, under the supervision of logistics department, and since then, the service has evolved to possess numerous international awards as a result of customer service style, goods quality and reasonable prices. This service was also characterized by the possibility to take advantage of it on plane, or through air sales centers at airports or in some cities, along with the possibility to shop via the service website on the Internet.

Via this service, clients of "Saudi Arabian Airlines" are able to buy all kinds of perfumes, accessories and ornaments, as well as gifts, toys and souvenirs bearing the company's logo for the collectors of memorabilia. We can mention essential features for this service, including:

• The competitive price of sold goods: where it can be found on board of the "Saudi Arabian Airlines" at a price 30% lower than the prices in outside retail markets.
• The continuous update of the goods: where a change in the assortment of the offered goods once every 4 months.
• A range of exclusive goods: that are offered only through air sales and are not available in domestic markets.

Entertainment

The "Saudia" provides on board of its flights - especially long ones - entertainment programs broadcasted via screens installed behind the seats in many of its planes and are controlled via touching or a personal control device to provide an ideal environment to spend and enjoy time through a range of programs and video and audio presentations.

These screens enable passengers to view video shows on 24 broadcasting stations. In some planes, they can be up to 40 stations, including a variety of religious programs, Arabic and international films, documentaries and children's programs, which have been carefully selected to suit the tact of greatest possible number of passengers.

The audio material can be listened to through 12 audio stations, as well as several video games. These screens also provide a presentation about navigational information showing the itinerary and direction of Qibla as well as the possibility to watch the views seen by the captain thanks to the external cameras installed in front of and below the plane, which directly transfer the external scenes to the passengers.

Policy of Choosing Seat:

• The Saudia allows passengers to choose seats free of charge on some flights, and on a number of international flights, upon completion of their reservations through its website.
• Also, passengers will be able to get free pre-paid seats if booked within 24 hours from the time of departure.

Policy of Issuance of Boarding Cards:

The Saudi Airlines enables passengers to issue boarding passes within 24 hours till an hour and a half before the departure of the international flight, and one hour before the departure of the domestic flight, via 3 methods:

• The issuance of the card through the self-service machines at the airports.
• The issuance of the boarding pass through the Saudia website.
• The issuance of boarding passes through passenger service officials at the Saudi Airlines counters at airports.