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About SriLankan Airlines

SriLankan Airlines was founded in 1979 and is headquartered in the SriLankan capital Colombo. It is the national airline of Sri Lanka and a member of the International Air Transport Association (IATA), the International Civil Aviation Organization (ICAO). Bandaranaike International Airport is the main hub for its operational.

SriLankan Airlines is highly reputable internationally and in Asia, especially after the acquisition of Emirates Airline of 43.6% of its shares. SriLankan Airlines operates flights to more than 41 international destinations presently. It owns a fleet of 19 modern aircraft of various Airbus model.

 
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Privileges When Booking SriLankan Airlines

  • Easy online booking and a customer center for assistance.
  • The modern aircraft ensures comfort during travel and enjoying the latest entertainment materials.
  • Inflight shopping program.
  • Pre-selection of seats and meals during the booking process.
  • Free meals and drinks on board for all passengers.
  • The loyalty program, FlySmiLes, qualifies member customers for various wonderful rewards such as the accumulation of free miles.

SriLankan Airlines and the codeshare partners

In order to reach more destinations, SriLankan Airlines has signed a number of shared code agreements with international airlines as the following:

  • Etihad Airways
  • Qatar Airways
  • Malaysia Airlines
  • Air Canada
  • S7 Airlines
  • Oman Air
  • Finnair
  • Asiana Airlines
  • Alitalia
  • Japan Airlines
  • Air Berlin
  • JetStar Asia Airways
  • Niki Airline
  • Qantas
  • SriLankan Airlines also shares the code with: Air India and Saudia on some SriLankan routes.

Srilankan Airlines Highlights

FLIGHT CLASSES

SriLankan Airlines provides two classes to travel

Business Class:

Business class passengers on-board SriLankan Airlines enjoy distinctive on the ground services and in-flight amenities. In the airport, they check-in in a fast track. They are offered complimentary transfer from the hotel to the airport back and forth. They are given access to Serendib Lounge in Bandaranaike International Airport. The lounge was elegantly designed and lavishly equipped to meet the needs of Business class. Business class onboard SriLankan Airlines features comfort. The seats recline to 180 degrees on selected aircraft model converting into fully flat bed comfortable for deep sleep. The passengers are offered free delicious meals and refreshing beverages. The Business class cabin is equipped with individual 15 inches screens supported by entertainment system. It contains more than 20 TV channels, an extensive library of audio material, radio channels, games and latest movies from different cultures. In addition, the passengers are offered a travel kit containing the basic personal care items.

Economy Class:

Seats on Economy class cabin are comfortable and the cabin is equipped with individual screens supported by entertainment program. It contains more than 100 movies, radio channels, and games. The passengers are offered complimentary meals from different world cuisines, beverages and snacks served every 45 minutes.

FAQ About SriLankan Airlines

How can I book a ticket with SriLankan Airlines?

You can book your ticket through the official SriLankan Airlines website, mobile app, customer service centers, or authorized travel agents.

What is the baggage allowance on SriLankan Airlines?

The baggage allowance depends on your travel class and route. Generally, Economy Class passengers are allowed 30 kg of checked baggage, while Business Class passengers are allowed 40 kg.

Does SriLankan Airlines offer online check-in?

Yes, online check-in is available from 24 hours to 2 hours before your scheduled departure via the airline’s website or mobile app.

Can I select my seat in advance?

Yes, you can select your seat during booking or through the "Manage Booking" section on the website. Some seats may require an additional fee depending on the fare type.

Are meals included on SriLankan Airlines flights?

Yes, complimentary meals and beverages are provided onboard based on the duration and time of the flight. Special meals can be requested in advance.

How can I modify or cancel my booking?

Bookings can be modified or canceled online through the SriLankan Airlines website or by contacting customer service. Cancellation or change fees may apply depending on the ticket conditions.

Does SriLankan Airlines have a loyalty program?

Yes, SriLankan Airlines offers a frequent flyer program called "FlySmiLes", which allows members to earn and redeem miles for flights, upgrades, and other benefits.

How can I contact SriLankan Airlines customer support?

You can contact SriLankan Airlines via their customer service hotline, email, social media channels, or by visiting the nearest ticket office. Details are available on their official website.

Airline Information

Code "IATA"
UL
ICAO Code
ALK
Srilankan Airlines Headquarters
Colombo - Sri Lanka
Main Operating Airport
Bandaranaike International Airport
Number of destinations
41 destinations
Establishment Year
1979
Website
www.srilankan.com

Historic Milestones:

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