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Air India was originally founded as Tata Airlines in 1932 and its name was officially truncated as Air India in 1946. It is a state-owned enterprise and is headquartered in New Delhi. The primary operation hub for Air India is located at Indira Gandhi International Airport, New Delhi and its secondary hub is Chhatrapati Shivaji International Airport, Mumbai. Domestically, Air India is India’s third largest carrier. Internationally, it is the largest international airline in terms of market share. It was the first Asian airline to include a jet aircraft in its fleet. In 2017 Air India covers 89 domestic and international destinations across four continents. It operates a fleet of 118 modern aircraft of different Airbus and Boeing models.
Air India has placed a new order for 100 Airbus aircraft, comprising 10 A350 widebody and 90 A320 Family narrowbody jets. This order adds to the airline's massive 2023 commitment of 470 aircraft from Airbus and Boeing, bringing the total Airbus orders to 350. The move is part of Air India's growth strategy to cater to India’s booming aviation market.
Air India’s A320neo fleet will be updated with interior enhancements, including 8 Business Class seats, 24 Premium Economy seats, and 132 Economy Class seats. These upgrades will introduce USB ports, electronic device holders, and refreshed upholstery to improve passenger comfort.
Starting November 1, 2024, Air India will operate its flagship A350-900 aircraft on the Delhi-New York JFK route. This marks the debut of the ultra long-haul A350 on this crucial route, enhancing passenger experience with upgraded interiors and the introduction of a Premium Economy.
Air India Collaborates with MedAire for Enhanced In-Flight Healthcare: Air India partners with MedAire to provide advanced medical support to passengers and crew onboard its flights, setting a new standard in Indian aviation.
Air India is one of the leading airlines connecting the Gulf region with India. Below are some of the top routes that are highly popular among travelers:
Air India shares code with more than 26 major airlines in order to expand its services to more destinations and to offer smooth transitions in layover airports. The list below shows a sample of them:
Air India offers First Class, Executive Class, and Economy Class. It serves affluent as well as average passengers when it comes to ticket price, services, and amenities offered.
: First Class cabin features luxury and comfort. Seats recline to 180 degrees converting to comfortable beds. Seats are designed to be either a window or aisle seats to enhance the freedom to walk around and to enjoy the scenery outside the plane. While on board, the passengers are provided with entertainment programs of several types to spend wonderful time during their flights.
This class offers business passengers distinctive travel experience featuring lavish style. The passengers enjoy outstanding on-ground services and in-flight amenities similar to those on the First class above explained. For instance, seats are spacious with either direct access to the aisle to the window to enjoy the panoramic view from the airplane on selected aircraft. Seats are supported with individuals TV screen to spend amusing time watching the latest entertainment programs of over 500 hours of of movies, TV shows, and music from international and local Indian cinema. Air India Executive class passengers are eligible for waiting lounges.
Air India Economy class offers travelers’ seamless first-hand travel experience on cost-effective budget. The passengers are privileged with many in-flight services. The cabin is equipped with improved illumination and temperature control, AVOD, and a bilingual magazine published in Hindi and English. The passengers can spend unforgettable moments during their flights while watching their favorite movies.
Air India's baggage allowance varies by flight route and ticket class. Typically, Economy Class allows 25 kg for checked baggage on domestic routes and 30 kg on international routes. Hand luggage is usually 7 kg. Always check your booking for specific allowances.
Yes, Air India offers seat selection for most flights. Passengers can choose their seats during the booking process or through "Manage My Booking" on the website. Some seats may incur additional charges.
You can check in online 48 hours to 2 hours before your flight or check in at the airport. Online check-in is recommended to save time and allow you to select seats and print your boarding pass in advance.
You can cancel or change your booking online through The Airlines website or mobile app under "Manage My Booking." Cancellation or change fees may apply depending on your fare class and ticket terms.
Yes, The Airlines provides a variety of special meals, including vegetarian, vegan, diabetic, and gluten-free options. Passengers should request special meals at least 24 hours before departure through "Manage My Booking."
The Airline does not currently offer in-flight Wi-Fi on most flights. However, the airline is considering introducing Wi-Fi on select routes in the future.
Yes, The Airlines allows passengers to upgrade to Business Class, subject to availability. Upgrades can be requested online through "Manage My Booking," at the airport, or via the Flying Returns miles program.
On international flights, Air India offers various amenities, including complimentary meals, entertainment screens, blankets, pillows, and amenity kits for Business and First Class passengers.
Yes, Air India allows pets on select domestic and international flights, subject to specific guidelines. Passengers need to make prior arrangements and ensure all required documents and vaccinations for their pets.
You can check real-time flight status updates on Air India’s website by entering your flight number or destination information. Many airport websites also provide live tracking.
